The network connectivity issue affecting the GCP us-central1-b zone has been resolved, and EMQX Cloud services in the us-central1 region have returned to normal.
EMQX Cloud is deployed across multiple availability zones. During the incident, workloads affected by the unavailable zone were automatically failed over to healthy availability zones to maintain service availability. Some clients may have experienced temporary connection interruptions, network timeouts, or packet loss while the failover was taking place.
Service connectivity is now fully restored. We will continue to monitor the environment to ensure stability.
Posted Sep 01, 2026 - 16:00 UTC
Investigating
Google Cloud has confirmed a network connectivity issue affecting the us-central1-b zone in the GCP us-central1 region. This issue may impact some EMQX Cloud services deployed in the affected zone, including load balancer health checks and network connectivity.
We are actively monitoring the recovery of the affected services and will provide further updates as more information becomes available.