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Welcome to EMQX Platform's status page. Here you will find high level availability information for the EMQX Platform managed service. Visit https://cloud-intl.emqx.com/console/ to manage your deployments on EMQX Console.

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Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

Intermittent Request Timeouts in AWS us-west-2
Resolved - This incident has been resolved.
Sep 27, 14:51 UTC
Monitoring - Between 00:31 and 00:59 UTC, an EMQX Cloud deployment in AWS us-west-2 experienced intermittent Redis request timeouts and inter-node communication errors. Message publish rate fluctuated slightly. We did not observe widespread client disconnections or node restarts, and cluster metrics are currently normal.
AWS reported an underlying network issue in us-west-2 during an overlapping period. We are working with AWS to confirm its relationship to the observed errors and whether any instance-level remediation is needed. We will continue monitoring and share further findings when available.
Sep 27, 03:48 UTC

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

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